Strategic Focus & Direction

Organizational strategy is more art than science. By establishing a defined strategic focus and direction and communicating intentions, an organization will get beyond the trailhead and reach camp before sunset. Envisioning your future with the end game in mind and then developing a formal process to rally stakeholders and teams around shared key performance indicators and to make informed resource allocations is a cornerstone for building a culture of organizational excellence.

Competing needs for time, tools and talent; requests from diverse user groups; and limited financial resources; organizations often are looking for guidance to drive improvement in their processes and the quality of their services, programs, sites and facilities. Total Quality Management (TQM) can have a positive impact in every operational area. The eco-guide will provide coaching, training and quality assessment tools to review current processes, make recommendations and provide direction to your leadership team using Total Quality Management methodology.

Strategic Planning
Community Engagement & Advocacy
Operational Excellence - Total Quality Management